Toscana Apartments Austin Review: 2 Months Free on a 2001 Build — Here’s What That Really Means (78750)

Toscana Apartments keeps landing in the middle of two very different conversations. Half the people searching for this property see a 358-unit community off Highway 183 with 2 months free and rents starting at $1,229 for a one bedroom. The other half see a 3.9 Google rating with reviews that bounce between “best place I’ve ever lived” and “don’t bother.” I track Austin rental pricing daily through direct community contacts and public data. Toscana is one of those properties where the math looks great on paper but there’s more to it than the numbers.

Here’s what the listing sites won’t mention: this is a 2001 build that went through a 2016 renovation, has had multiple management changes in the last few years, and uses a towing company that’s costing residents hundreds in surprise fees. Those details matter.

Quick Facts

Where you look changes the picture. Google’s 3.9 and ApartmentRatings’ 3.8 are nothing special, and Facebook’s 72% recommendation rate is low for a property running 2 months free. The BBB gave them a B- for not answering a complaint. Reviews across all platforms are either 5 stars or 1 star with not much in between, and ApartmentRatings marks everything before October 2025 as reflecting the previous management (Greystar). The current team under Comunidad Partners has been here less than a year. I’ll break down what’s changed and what hasn’t below.

Best For

You need Northwest Austin on a budget. Toscana sits right off 183 and Anderson Mill Road. The net effective rent on a one bedroom here drops below $1,030 with the current special. That undercuts most similar apartments in the 78750 zip code by $150–$200 per month. If your job is along the 183 corridor, at Apple’s Parmer Lane campus, or anywhere in the Arboretum area, the commute math works.

You have a pet that’s not on the restricted breed list. Two pets allowed, and $20/month per pet in pet rent is cheaper than most Austin apartments (I usually see $25–$35). The property has a bark park and a pet wash station. If your dog isn’t a pit, rottweiler, chow, or doberman (or mix of those), you’re good. One more thing: Toscana requires a quick pet interview before they’ll approve your pet. And heads up: the upfront pet costs are steep at $600 per pet ($300 deposit + $300 fee you don’t get back).

You want a garage. Some units at Toscana come with attached private garages, which is hard to find for what you’re paying here. Detached garages run $100/month extra, and covered parking is $50/month. In Austin summers, any kind of covered parking makes a real difference. Ask about availability early because garages fill up fast.

You’re relocating from out of state and need a landing spot. With 2 months free, a pretty simple application, and major employers close by along 183 and MoPac, Toscana works as a solid first Austin apartment. If you’re not sure where to start your Austin apartment search, an Austin apartment locator can match you with properties that fit your situation for free.

Skip If

You’re noise sensitive. Noise shows up in 16 of 229 ApartmentRatings reviews and comes up repeatedly on Google. Residents talk about upstairs neighbor noise, late night disturbances, and barking dogs. This is a 2001 building. The 2016 renovation updated finishes but didn’t add soundproofing between units. If you need quiet, ask about top floor units or look elsewhere.

You need reliable security. This goes beyond the gates being left open. Reviews on Google, ApartmentRatings, and ApartmentList all mention car break-ins, a nearby homeless encampment, and holes in the fence where people can walk onto the property. One ApartmentList reviewer reported hearing gunshots daily.

ApartmentRatings reviews mention broken fence planks with “sketchy people lurking through these holes.” If security around the property matters to you, drive it at night before signing anything.

You have active property debt. If you owe money to a previous landlord, that’s a denial here. Doesn’t matter if the debt is from last year or ten years ago. Their screening criteria are clear on this one, and there’s no workaround.

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Location Deep Dive

What’s Actually Nearby

Toscana sits at the corner of Highway 183 and Anderson Mill Road in the Hunters Chase neighborhood. You need a car here, but most of what you need day to day is a short drive away.

For groceries, there’s an H-E-B about a mile south and a Walmart Supercenter about 1.4 miles north on 183. For quick meals, you’ve got Kerbey Lane Cafe, Texas Roadhouse, Cheddar’s, and Third Base all within walking distance or a very short drive. Lakeline Mall is roughly 3 miles north. Springwoods Park is nearby if you want to get outside. The Lakeline MetroRail station is about 3.7 miles away, so you can take the train downtown, though you’d need to drive to the station first.

Walk Score is around 60 (somewhat walkable) and Transit Score is 30 (limited transit).

Commute Math

The 183 corridor commute is the strength here. Anything south of the river during rush hour gets painful. If you work downtown or at UT, you’re looking at a real commute, especially between 4:30 and 6:30 PM.

Neighborhood Context

The Hunters Chase area along this stretch of 183 is a mix of older apartment communities, strip retail, and suburban neighborhoods. It doesn’t have the walkable feel of South Lamar or the Domain vibe. What it has is access. You’re 10 minutes from the Arboretum, 15 from the Domain, and close to some of the best schools in the metro through Round Rock ISD. McNeil High IB World School and Westwood High School are both less than a mile away. Different sources list different attendance zones, so check with Round Rock ISD for your exact address. Live Oak Elementary is an 8 out of 10 on GreatSchools.

Highway noise is something to think about for units facing 183. Ask about building placement during your tour.

Pricing and True Cost

Floor Plans

Pricing as of August 2026 via Apartments.com. I got the base rent numbers by subtracting the $55/month in required fees from the total monthly price they list. Toscana has 19 total floor plan layouts across the property, so this table covers the main ones.

Net Effective Rent Calculation

Using the Bellarosa at $1,229/month as the example:

• Base rent: $1,229/month
• Special: 2 months free on a 12-month lease
• Daily multiplier: (365 – 60) ÷ 365 = 0.8356
• Net effective rent: $1,229 × 0.8356 = $1,027/month
• Monthly savings: $1,229 – $1,027 = $202/month

That’s $2,424 in total savings over the lease term. The income requirement is based on the full $1,229 base rent, not the net effective. So you’d need $3,687/month gross income ($44,244/year, or roughly $21.27/hour at 40 hours) to qualify for the cheapest one bedroom.

Required Fees (Everyone Pays)

Optional Fees

That’s $600 upfront per pet before monthly rent kicks in. Some units come with an attached garage built in. Detached garages are extra at $100/month.

True Monthly Cost: A Real Scenario

A renter in a Bellarosa 1BR with one dog and covered parking:

Plus your upfront costs: $600 pet deposit and fee, $59 application (promo pricing), and your security deposit.

Here’s the part that catches people off guard. That $1,229 base rent becomes $1,434–$1,454 every month once you add in everything the listing doesn’t show upfront. The required $55/month in trash, package lockers, and pest control alone adds $660 to your annual cost. And water/sewer bills running $80–$100+ per month? That’s another $960–$1,200 per year.

Want to Compare Toscana’s True Cost to Nearby Options?

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Screening Criteria

Income Requirements

If your income falls below 3x rent, Toscana may still work if you pay an additional “Opportunity Fee” or bring a guarantor. The guarantor must earn 5x the rent and pass all other screening. Guarantors are NOT accepted to cover bad rental history or criminal history.

Credit Expectations

Toscana doesn’t list a specific credit score cutoff. What they say is you need “established retail credit in good standing.” In practice, here’s how that breaks down based on my experience placing renters at properties Comunidad manages:

• 600+ credit: Likely smooth approval if everything else checks out
• 550–599: Possible, but expect an additional deposit or the Opportunity Fee
• Below 550: Tough. You’ll probably need a guarantor, and the guarantor needs to clear 5x rent

Things that’ll cause problems on your application: past due accounts, judgments, liens, write-offs, any balance owed to a rental community or mortgage company (regardless of date), and unresolved bankruptcy.

What Gets You Denied

• Active property debt owed to a previous landlord. No exceptions, no workaround, no matter how old the debt is
• Eviction or foreclosure on record. Their criteria say this “could” be grounds for denial, which suggests they look at it individually instead of just saying no
• Felony or serious misdemeanor convictions for crimes against persons, property, drugs, assaults, weapons, or sexual offenses. They do say they review based on type, age, and history after conviction
• Fraudulent or incomplete application information
• Less than 6 months verifiable rental history (without a guarantor or Opportunity Fee)

How the Application Works

1. Apply online through Toscana’s resident portal (they use Yardi). The application fee is normally $125/applicant, but the current promo drops it to $59 combined app and admin
2. They run your screening through Yardi Resident Screening software, checking credit, criminal, and rental history
3. Decision comes back. Timeline varies. If you’re approved with conditions (extra deposit, guarantor), they’ll let you know what’s needed
4. Move in. Lease terms run 3–15 months. Electronic payments only from day one. No checks, cash, or money orders. Jetty flexible deposit is available instead of a regular security deposit

Here’s what working with a locator gets you that applying blind doesn’t: I can tell you whether your income, credit, and rental history are likely to clear Toscana’s screening before you spend $59 finding out. If Toscana looks tight for your situation, I know which nearby communities have more flexibility on credit, rental history, or income requirements.

Resident Reviews Decoded

Review Pattern Analysis

What’s Working

The current team on site gets called out by name a lot. Dawson shows up in at least 8 Google reviews, almost all 5 star. Residents who’ve been through multiple management teams specifically call out Geronimo (the community manager). One resident who’s lived there since 2021 wrote that the current management is “the best by far.” Jesse on the maintenance team also gets repeat praise for fast turnaround.

Community events are new, and residents like them: bagel bars on Saturdays, monthly fresh produce, and resident activities that didn’t exist under previous management.

Maintenance has gotten faster. Several 2026 reviews mention same day or next day fixes. One resident reported an AC issue resolved within 24 hours during a storm.

What’s Not Working

Noise is the complaint that comes up over and over, no matter who’s running the place. This isn’t a management problem. It’s a building problem. A 25 year old building doesn’t block noise the way newer construction does, and the 2016 renovation didn’t change that. One resident reported months of lost sleep from upstairs neighbors with no resolution.

The ATX Towing contract is a real sore spot. Multiple residents describe having cars towed without warning for registration issues, even when their vehicle information was on file with the property. One resident claims the property gets a percentage of every tow. Whether that’s true or not, the complaints all point the same direction: towing is aggressive and the parking rules aren’t explained well.

Billing mistakes keep showing up. Residents mention incorrect rent charges, unexplained fees on statements, and water bills that spike without explanation. One review specifically mentions being overcharged two months in a row.

Security concerns are real, and they’re not coming from one platform. ApartmentList has a review about gunshots and a homeless encampment near the property. ApartmentRatings reviewers talk about holes in the fence. Google reviewers describe cars being broken into and gates left open. Four different platforms, same pattern.

Roaches come up on ApartmentRatings. At least one verified resident reported a problem despite keeping a clean unit, and a prospective resident asked about cockroaches before even applying. With a 2001 building and shared plumbing, keeping bugs out is going to be a constant fight.

Management does respond to most Google reviews. But read them closely. The positive responses are all the same: “We’re thrilled!” The negative ones default to “please reach out to the office,” which frustrated reviewers read as brushing them off.

The Yelp situation tells its own story. The old listing under “Toscana Apartments by Greystar” is marked CLOSED (47 reviews), which confirms the management change. And the BBB gave Toscana a B- for not responding to a complaint filed against them.

The Uncomfortable Truth

No listing site will write this section. I’m not trying to kill the deal. I want you to know what you’re signing up for so you don’t find out after you’ve signed the lease.

The “Gated Community” Has Real Security Gaps

Toscana says it has gated access and a fence around the property. So why do so many reviews mention people walking right in?

Google and ApartmentRatings reviews report gates frequently left open. ApartmentRatings reviewers describe broken fence planks where people can walk right onto the property. At least one resident on ApartmentList described a nearby homeless encampment, car break-ins, and hearing gunshots daily. That review is from August 2024, before the current management took over, but the safety issue is about the area, not just the property. A July 2026 Google review mentioned a homeless encampment near the pool. These complaints show up across Google, ApartmentRatings, ApartmentList, and Facebook. That’s not a coincidence. Drive the property at night before signing.

ATX Towing Will Cost You If You’re Not Careful

Toscana contracts with ATX Towing for parking enforcement. The complaints are consistent: vehicles towed without warning, even when the car was registered with the front office. The financial hit from an unexpected tow can run $200–$400+.

If you move in here, register every vehicle immediately and keep proof. Photograph your parking permit. Save your registration confirmation email. Don’t assume the leasing office’s system has your back, because based on what residents are saying, it doesn’t always.

Water and Sewer Bills Are a Hidden Monthly Cost

I see this at a lot of Austin properties, but the numbers at Toscana are higher than average. Several residents report water and sewer running $80–$100+ per month on top of rent. That’s separate from the $35/month trash fee already in the required fees.

For a 697 square foot one bedroom, $100/month in water and sewer is steep. Over a 12-month lease, that’s an extra $960–$1,200 the advertised rent doesn’t show you. Ask for a utility cost estimate before you sign.

Pest Concerns Come Up in Reviews

At least one ApartmentRatings reviewer reported a roach problem despite keeping a clean unit, noting they saw roaches during the day. A prospective resident on ApartmentRatings asked specifically about cockroaches before applying. This is a 2001 building, and older buildings with shared plumbing tend to have more bug problems. Ask the leasing office about their pest control schedule and how often they spray.

The Building Is 25 Years Old

The 2016 renovation gave Toscana updated finishes: quartz countertops, hardwood floors, USB outlets, Nest thermostats. But renovation doesn’t replace plumbing, electrical, or the gaps that let noise pass between units.

One ApartmentRatings reviewer put it bluntly: the renovation was “a new coat of paint literally slapped on.” The leasing office and pool area look nice, but those updates didn’t reach the apartment buildings themselves. The noise, the maintenance delays, the bug reports — they all come back to the same thing. This building is 25 years old with new finishes on top.

The New Management Is Still Proving Itself

Comunidad Partners took over from Greystar in October 2025. That’s less than a year. The current team, led by community manager Geronimo Garza, gets strong personal reviews. But a 10-month track record isn’t long enough to know if the improvements will stick. ApartmentRatings actually marks all reviews before October 2025 as reflecting the previous management. If you like to play it safe, know that you’re betting on a management team that hasn’t been through a full lease cycle yet.

Ready to Move Forward, or Want to See Alternatives?

If Toscana works for you despite the downsides, I can help you get through the application fast. If the security or towing situation gives you pause, I know every similar property in the 78750 zip code and can show you what else is out there.

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FAQ

Does Toscana Apartments accept broken leases?

Their screening criteria say an eviction or foreclosure “could” be grounds for denial. Less than 6 months of rental history may need an Opportunity Fee or guarantor. A broken lease with no balance owed — you might have a shot. Active debt owed is likely a denial.

Does Toscana have washer and dryer in the units?

No. Toscana doesn’t have in unit laundry. Some units include washer and dryer hookups so you can install your own machines. There’s also a building laundry room. Ask the leasing office which floor plans have hookups.

What school district serves Toscana Apartments?

Round Rock ISD. McNeil High (7/10) and Westwood High (8/10) are both within a mile. Different sources show different zones, so check with the district for your address. Deerpark Middle and Live Oak Elementary are the other two schools.

Is Toscana really a gated community?

The property has gates but multiple 2025–2026 reviews across Google, ApartmentRatings, and ApartmentList report them being left open regularly. Check it yourself during your tour, and drive by at night before you sign.

How much is parking at Toscana?

Covered parking is $50/month per vehicle. Detached garages are $100/month per vehicle. Surface lot parking appears to be included. And watch out for ATX Towing. They enforce parking registration hard, so register every car the day you move in.

Does Toscana accept felonies?

Their screening criteria say felony or serious misdemeanor convictions “may result in denial.” They review based on type of crime, age, and history after conviction. Violent crimes, drug offenses, weapons charges, and sex offenses carry the most risk.

What is the lease break policy at Toscana?

Contact the property to find out what it costs to break your lease. Several reviews from residents who moved out mention unexpected charges, so get the full cost breakdown in writing before you sign.

Does Toscana accept third-party guarantors?

Yes, but only for income or credit shortfalls. Not accepted for bad rental history or criminal history. The guarantor must qualify at 5x rent.

How far is Toscana from the MetroRail?

About 3.7 miles to Lakeline Station. You’d drive there, but it connects into downtown.

Who manages Toscana Apartments?

Comunidad Partners (also called Comuna Property Management). They took over from Greystar in October 2025. Geronimo Garza is the current community manager.

The Bottom Line

Toscana’s biggest selling point is the math. A net effective rent of $1,027 for a one bedroom in the 78750 zip code, with garage availability and Round Rock ISD schools, is hard to beat for what you’re paying. The current staff, especially Dawson and Geronimo, gets consistently good reviews, and the community events suggest management that’s trying to build something rather than just collect rent.

The downsides are real. This building is 25 years old, with sound issues and a towing contractor that’s costing residents money. The gates don’t consistently stay closed. Water and sewer add $80–$100 per month on top of the $55 in required fees nobody tells you about until after you’ve applied.

Several residents who’ve lived here for years say the property has changed since ownership transitions. Not always for the better.

This property makes sense if:

• Your budget targets net effective rent under $1,100 for a one bedroom in Northwest Austin
• You work along the 183/MoPac corridor and want a short commute
• You can handle an older building with cosmetic upgrades
• You have a pet under the breed restriction list

This property doesn’t make sense if:

• Noise between units is a dealbreaker for you
• You need reliable gate security
• You have active property debt on your record
• You want a newer build where the walls actually block noise

My honest take: Toscana is a solid deal if the price is your main driver and you go in knowing about the towing, the noise, and the real monthly cost. If you read “luxury” on their website and expect that from a 2001 building, you’re going to be disappointed.

Need Help?

If you want help with Toscana or anything else in Northwest Austin, my service is free. I’m paid a referral fee from the property’s marketing budget. Your rent is the same whether you use a locator or apply directly.

What I bring to the table: I can pre-screen your application against Toscana’s criteria before you spend $59. If Toscana isn’t the right fit, I know which properties in the 78750 and surrounding zip codes match your income, credit, and rental history.

If you want to go direct, contact Toscana’s leasing office at (833) 200-1773 or visit toscanaaustin.com. Just tell them “Ross Quade from Austin Apartment Team” referred you on your tour and application. Text me at 512-360-0852 when you apply so I can make sure everything’s on track.