The Quincy Apartments Austin Review: 261 Reviews Exposed, True Costs, and What No Listing Site Tells You

When you look at as many Austin apartments as I do, some places get a reputation before you even walk through the door. The Quincy is one of them. It’s a 26-story Kairoi Residential high-rise at the edge of the Rainey Street Historic District, and people come for the downtown views and concierge desk. Studios start in the low $1,700s. As a licensed apartment locator (TX #679806) who tracks pricing across 1,000+ Austin properties, I’ve watched The Quincy closely since it opened in 2020.

Here’s what listing sites won’t tell you: 261 Google reviews tell a really consistent story about the staff. For a 347-unit downtown building, that’s unusual. Most properties this size get a mixed bag. But those same reviews also show patterns around construction noise, pool maintenance, and elevator wait times you should know about. So what’s actually going on here? This review breaks it all down so you can decide whether The Quincy fits your situation before you spend $50 on an application.

Quick Facts

The 4.4 Google rating across 261 reviews is strong for a downtown Austin property. Most properties this size sit between 3.5 and 4.0. But the ApartmentRatings score sits at 3.2 on just 3 reviews, which tells you almost nothing. I’ll break down what’s actually driving both numbers below.

Best For / Skip If

Best For

You’re relocating to Austin and need a smooth move-in process. The leasing team here has a track record with remote moves. One resident relocated from Seattle and praised the GM for making the process personal. Another moved from Houston sight-unseen and had zero issues. If you’re coordinating a cross-state move, this property handles it well.

You want a walkable downtown lifestyle near Lady Bird Lake. Walk Score: 93. Royal Blue Grocery is in the building. Lady Bird Lake and the Butler Hike and Bike Trail are a 5-minute walk. Rainey Street bars and restaurants? Your literal neighbors. Downtown Station (MetroRail) sits 0.3 miles away. If ditching the car is the goal, this is one of the few Austin addresses where that actually works.

You have pets without weight restrictions. The Quincy has no weight limit on pets (2 max, breed restrictions apply). That’s uncommon for a downtown tower. If you’ve got a large dog and want to live in a 26-story building near the lake trail, your options in Austin narrow fast. This is one of them.

You value staff responsiveness and concierge service. I’ll get into the numbers below, but the staff praise here is the strongest pattern I’ve seen in any downtown Austin review set. If how the team treats you matters as much as the unit itself, this property stands out.

Skip If

You’re looking for a deal. The Quincy is currently running no concessions. Zero weeks free. At market rate, you’re paying $1,700+ for a studio and $2,600+ for a 1-bedroom. Nearby competitors like The Waller and Avenir are offering 6-8 weeks free right now. If first-year savings matter, you’ll do better elsewhere.

You’re sensitive to noise. Twelve Google reviews specifically mention construction noise. Downtown Austin has multiple towers going up within a few blocks of The Quincy, and that’s not stopping anytime soon. If you need quiet, a Rainey Street address isn’t the right fit.

You need screening flexibility. This is a 2020-built Kairoi Residential property with market rate rents above $2,500 for most 1-bedrooms. The screening will reflect that. If you’re working through credit issues or rental history challenges, check out our second chance guide for properties with more flexibility.

Wondering if The Quincy fits your situation?

Fill out a quick form and I’ll reach out to go over your specifics: income, credit, pets, timeline. I can check whether you’ll likely qualify before you spend $50 on an application, and I’ll share any current specials that might not be listed online. You’ll hear from a real person (me), not an automated system.

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Location Deep Dive

What’s Actually Nearby

The Quincy sits at 91 Red River St, right where downtown Austin meets the Rainey Street Historic District. This is one of the most walkable addresses in the city.

Royal Blue Grocery is on the ground floor of the building, so a carton of eggs is an elevator ride away. Lady Bird Lake and the Butler Hike and Bike Trail are about a 5-minute walk south. Rainey Street’s bars and restaurants (Banger’s, Emmer & Rye, Lustre Pearl) are within a 2-3 minute walk. The Austin Convention Center is 0.3 miles north.

For groceries beyond the convenience store, the nearest full size H-E-B is the Hancock Center location on E 41st Street, about 2.3 miles north. The Riverside H-E-B Plus on E Riverside Drive is about 2.5 miles south. You’ll want a car or rideshare for a real grocery run.

For coffee, Houndstooth on Congress Ave is a 10-minute walk. Other restaurants within 10 minutes on foot: Via 313, Taco Baby, and too many other Rainey Street spots to list. The 2nd Street District is about a 15-minute walk west.

The Commute Math

The downtown location means short commutes to state government jobs and UT Austin. Tech corridor commutes to Parmer Lane or The Domain will test your patience during rush hour. If that commute is your daily reality, North Austin apartments will save you 30+ minutes each way. Airport access is easy via SH 71. CapMetro bus routes and the MetroRail Red Line both stop at Downtown Station, 0.3 miles away.

Neighborhood Reality

This is the Rainey Street Historic District. On weekends, especially Thursday through Saturday nights, the street fills with bar traffic. If you’re on a lower floor facing Rainey, you’ll hear it. Multiple new towers are going up within blocks of The Quincy, including The Travis (2026) and Bosque Residences (2026), both on Red River Street. That means construction noise during the day and changing skyline views. The views you sign the lease for may not be the views you have in 18 months. This is downtown Austin, and the skyline is changing fast.

Pricing & True Cost

Floor Plans and Rent Ranges

The Quincy has an unusual pricing structure. Several floor plans carry an “AH” designation, short for Affordable Housing. Here’s the deal: Austin’s Downtown Density Bonus Program lets Rainey Street developers build taller than the usual 40-foot cap, but in exchange, they have to set aside a percentage of units at below-market rents with income caps. That’s what the AH units are. The rents are much lower, but you’ll need to meet income limits (typically 60-80% of Median Family Income) to qualify. Here’s how the market rate units break down:

Market Rate Units:

Income-Restricted Units (Density Bonus Program):

The AH units work differently because of income caps. If you qualify, you’re getting a 2020-built downtown unit for well below market. Contact the leasing office or reach out to me for current AH unit availability and income limits.

Important note on washer/dryer: Not every unit has a full-size washer/dryer supplied. Some floor plans only have connections. Ask specifically about your target unit when you tour.

Net Effective Rent

The Quincy is currently running no active concessions. The property notes “reduced rents” but no free rent specials. That means the listed prices above are what you pay. No net effective calculation to run here.

Why does that matter? Because this is unusual in downtown Austin’s current market. I’m tracking 6-8 weeks free at multiple competing properties within a half mile. If concessions matter to your budget, compare The Quincy’s base rent against the net effective rent at nearby competitors before deciding.

All the Fees

Required Fees (everyone pays these):

Optional/Conditional Fees:

That $75/month amenity fee is easy to miss on listing sites but adds $900/year to your housing cost. Combined with pest control and the utility admin fee, you’re paying $85/month in mandatory fees before you even factor in rent, parking, or pets. The lease termination fee at 200% of base rent is steep too. On a $2,700 1-bedroom, that’s $5,400 to break your lease early. Know this before you sign.

True Monthly Cost: 1-Bedroom with One Dog

Here’s what a typical month actually costs for the most common scenario:

That’s $265/month more than the listed rent for this scenario. The mandatory fees alone ($85/month for amenity, pest, utility admin) add $1,020/year that most listing sites don’t show you.

Move-in costs for this scenario:

Specials change. What’s listed above was accurate as of July 2026, but I talk to leasing teams weekly and offers shift. Reach out and I’ll confirm the latest numbers.

Want to know what specials are actually available right now?

I track pricing and concessions across 1,000+ Austin apartments. Fill out the form and I’ll text you what’s current at The Quincy, plus how it compares to nearby options.

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Screening Criteria

The Quincy doesn’t publish their screening criteria anywhere. That’s pretty common for a downtown Kairoi Residential property, but it means you won’t know the exact thresholds until you apply. Here’s what I can tell you based on the property class and how Kairoi runs their buildings.

Income Requirements

For a 2020-built luxury property like this, expect a 3x monthly rent income requirement. Kairoi Residential properties in this class usually stick to that.

These income figures use base (listed) rent, not net effective, because communities qualify tenants on the sticker price.

The AH units have different rules. They’re part of Austin’s Downtown Density Bonus Program, which means your household income has to be under 60-80% of the area’s Median Family Income. Ask the leasing office for the specific numbers and current availability.

Credit Expectations

The Quincy doesn’t publish a credit minimum. Based on similar 2020-built Kairoi Residential properties, here’s what to expect:

680+ credit: Smooth approval, likely lowest deposit or deposit waived.

650-679 credit: You’ll probably get approved, but expect a higher security deposit.

600-649 credit: Tighter. They might ask for more paperwork or bump up the deposit. Some properties at this price point just say no.

Below 600 credit: You’re probably getting denied here. If your credit is in this range, I’d steer you toward properties with published criteria so you’re not burning a $50 application fee to find out.

What Likely Gets You Denied

For a property at this price point and quality level:

• Active property debt (money owed to a previous landlord)
• Eviction judgments within the past 7-10 years
• Felony convictions less than 10 years old
• Not enough income documentation
• Negative rental history within the past 5 years

The Application Process

1. Apply online or in person ($50 application fee per person, not refunded)
2. Background and credit screening (typically 1-3 business days)
3. Approval or denial notification
4. If approved, pay $400 admin fee and sign lease

The minimum lease term is 6 months, so ask about pricing differences between a 6-month and a 12-month term.

Why a Locator Helps Here

Here’s what separates working with a locator from applying blind: I can tell you whether you’re likely to qualify before you spend $50 finding out. If The Quincy’s screening looks tight for your situation, I know which properties in downtown and East Austin have more flexibility and which ones will definitely deny you. My service is free. I’m paid a referral fee from the property’s marketing budget.

Resident Reviews Decoded

Listing sites show you a 4.4 rating and move on. That number is above average, but it doesn’t tell you why. I went through 261 Google reviews, 10 Yelp reviews, 3 ApartmentRatings reviews, and checked against Birdeye (294 aggregated) and AptAmigo to find the patterns. Individual complaints aren’t that useful. Repeated themes are.

Review Pattern Analysis

What People Love About This Place

The staff. Full stop.

This is the biggest thing across every review platform and every time period. Specific names come up over and over: Lenisha Washington (leasing, 15+ mentions), Xavier Harris (leasing, 10+ mentions), Kimberly Carpenter (former GM, 12+ mentions), and Kaylyn B. (current manager). The concierge team gets praised separately, with Gabriel, Etzio, and Tia called out by name across multiple reviews.

Here’s something worth knowing: the building has gone through at least three GMs since opening in 2020. A Birdeye review from a longtime resident described “horrible management” under the original team, then praised a GM named Monica for turning things around. After Monica, Kimberly Carpenter became GM and got a lot of praise over the past year. Now Kaylyn B. runs the property. The staff quality has gotten better over time, not worse, and the reviews back that up.

The views come up a lot too. Upper floor units facing east or west get the skyline and Lady Bird Lake. Community events keep coming up as a reason people renewed their leases.

What People Complain About

Construction noise and dust from all the construction nearby is the most common complaint. Twelve Google reviews mention noise specifically, but it goes beyond sound. AptAmigo reviews describe overnight concrete pours and construction dust coating cars in the garage, so you’ll need to wash your car every couple of days. Rainey Street bar noise goes until 4am+ on weekends. If you’re signing a lease here, you’re signing up for both.

The dog relief area gets called “always gross” on AptAmigo. For a building that markets a no weight limit pet policy and charges $400 per pet upfront plus $35/month, you’d expect better for the money.

Pool maintenance comes up in waves. One resident mentioned debris and rocks in the pool. Another said upper management (Kairoi) hadn’t fixed the pool for a long time. Ask about current pool status when you tour.

A few reviews mention elevator wait times. One Google reviewer reported 20+ minute waits on weekends. A Birdeye reviewer from when the building first opened called out the elevator situation too. For a 26-story building, this matters.

One ApartmentHomeLiving review describes a leasing office experience where a scheduled video tour was a no-show and phone calls went unreturned for four days. This seems to be an outlier since so many other people praise the staff, but email tends to get faster responses than phone here.

How Management Responds

Kairoi Residential responds to almost every review, positive and negative. That’s good. What they write back, though, sounds copy-pasted. Positive reviews get “We’re thrilled to hear…” Negative reviews get “Please call us at (512) 309-1349 to discuss further.” A couple of negative responses included “we do not have your name in our system as a resident,” which comes off more defensive than helpful. They respond to everything, which is a plus. But the replies all sound the same.

The Uncomfortable Truth

No listing site will write this section. I’m not trying to kill the deal. I just want you to know what you’re signing up for.

Your Views May Have an Expiration Date

Downtown Austin is building up fast. The Travis (50 stories) and Bosque Residences are both under construction on Red River Street within 0.1 miles of The Quincy. People living there now and people who recently moved out say their views got blocked by new construction.

The skyline views that sell you on an upper floor unit today may look like the side of another building in 12-18 months.

And it’s not just views and noise. Construction dust coats cars in the garage every few days. That’s a daily quality of life issue no listing site mentions. Ask the leasing team exactly what’s planned that could block the view from your unit.

No Concessions at Premium Prices

In a market where competing downtown properties are offering 6-8 weeks free, The Quincy is offering nothing. Zero concessions. The property notes “reduced rents” but that’s not the same as free months applied to your lease. A 1-bedroom here starts at $2,699 in base rent. Add the $85/month in mandatory fees (amenity, pest, utility admin) and you’re actually at $2,784 before parking or pets. That same $2,699 at a competitor offering 8 weeks free on a 12-month lease drops to about $2,248 net effective. The gap is over $500/month in year one. If the staff and location are worth that premium to you, fine. But go in knowing the real numbers.

The Pool Situation

The pool has been a problem. There’s been debris, extended stretches out of service, and slow response from Kairoi’s corporate team on repairs. For a property charging $2,700+ for a 1-bedroom, pool maintenance shouldn’t be a recurring issue. Ask about the current pool status and any planned amenity upgrades when you tour.

Ready to move forward, or want to explore alternatives?

You’ve seen the full picture. If The Quincy checks your boxes, I can help you apply. If the no concessions pricing or construction noise is a concern, I can point you toward other Austin areas where your budget stretches further.

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Frequently Asked Questions

Does The Quincy allow pets?

Yes. Two pets maximum with no weight limit, which is rare for a downtown tower. Breed restrictions do apply. Expect $400 non-refundable fee and $35/month pet rent per pet, plus $30/year for mandatory pet screening through PetScreening.com.

What credit score do I need for The Quincy?

The Quincy doesn’t publish a minimum credit score. Based on property class (2020-built luxury tower, Kairoi Residential), expect 650+ for a clean approval. Below 650 gets increasingly difficult. I can help you figure out whether you’ll qualify before you apply.

What utilities are included at The Quincy?

No utilities are included in base rent. You’ll pay electricity (varies by usage), water/sewer (usage based), and internet separately. The $3/month utility admin fee covers the billing service. Pest control ($7/month) and the amenity fee ($75/month) are mandatory on top of that. Ask the leasing office for average utility costs by unit size when you tour.

How much is parking at The Quincy?

Garage parking runs $125/month for an open space and $200/month for a reserved space. There’s no free parking included with the unit. Surface lot spots might be open too. Delivery drivers have a tough time finding parking here.

Is The Quincy a good location for commuting?

It’s excellent for downtown, UT Austin, and state government jobs (all under 2 miles). Tech corridor commutes to Parmer Lane or The Domain run 35-55 minutes during rush hour. Airport is about 20 minutes. The 93 Walk Score means most daily errands don’t require a car.

What are the biggest complaints about The Quincy?

Construction noise from surrounding tower construction (12+ Google reviews call it out), pool problems that come and go, and elevator wait times during weekends. The staff quality and location still outweigh these complaints based on what residents actually write.

When was The Quincy built?

2020. It’s a 26-story, 347-unit high-rise developed by Endeavor Real Estate Group and managed by Kairoi Residential. The building is smoke-free. You can see floor plans and photos on the property’s website.

Does The Quincy have income-restricted units?

Yes. Several floor plans carry an “AH” designation at rents well below market ($1,598 for studios and 1-bedrooms). These exist because of Austin’s Downtown Density Bonus Program for the Rainey Street Subdistrict. Your household income has to be under 60-80% of the Median Family Income to qualify, and those prices are locked in for at least 40 years. Contact the leasing office at quincyleasing@kairoi.com to find out if you qualify and what’s open.

The Bottom Line: Is The Quincy Worth It?

The Quincy delivers in two areas better than almost any other downtown Austin tower I track: staff quality and location. And that’s not a generic claim. A 4.4 Google rating across 261 reviews with 150+ mentions specifically praising the leasing and concierge teams? That’s a pattern you don’t see at most buildings. The Rainey Street/Lady Bird Lake location with a 93 Walk Score, Royal Blue Grocery downstairs, and EV charging genuinely supports a walkable downtown lifestyle.

The main trade-off is price. You’re paying full sticker with no concessions in a market where competitors are giving away 6-8 weeks free. A 1-bedroom here costs roughly $400-450 more per month in year one than a comparable unit with concessions applied.

This property makes sense if:

• You’re relocating from out of state and want a team that handles remote move-ins well
• Staff quality and concierge service genuinely rank high on your priority list
• You have large pets and need a downtown high-rise without weight limits
• You qualify for the AH (affordable) units (that’s a significant value if eligible)

This property doesn’t make sense if:

• First-year cost optimization is your top priority (check South Austin for better value)
• You’re sensitive to noise (construction noise is not going away)
• You need screening flexibility for credit or rental history challenges
• You want locked in views that won’t change during your lease term

The Quincy is a strong property carried by a strong team. Whether the no concession pricing is worth it depends on how much you value the people running the building versus the math on your lease. If you want help figuring out whether The Quincy fits your situation, fill out the form above and I’ll text you within a few hours. I can also point you toward similar quality with better first-year pricing.

Need Help?

You’ve got everything you need to make a decision on The Quincy. But if you want help:

Fill out the form above and I’ll text you to answer questions, see where you stand on qualifying, share current specials, and coordinate next steps. You’ll talk to me directly, not an AI phone system.

Going solo? Just tell them “Ross Quade from Austin Apartment Team” referred you on your tour and application. Text me at 512-360-0852 when you apply so I can make sure everything’s on track.