Eagles Landing Apartments Austin Review: Honest Review, True Costs, and Screening (78724)

Eagles Landing carries a 2.6 on Google. That’s not just low. It’s the kind of number that makes you close the tab and keep scrolling. But I’ve tracked this property long enough to know the rating doesn’t tell the full story. As a licensed apartment locator (TX #679806) who works with income-restricted properties across Austin, I can tell you exactly who should consider Eagles Landing and who should walk away.

Here’s the thing about apartments with rent caps: most listing sites show you the rent and the photos, then leave you guessing about whether you actually qualify. They don’t explain AMI caps, they don’t break down the real costs, and they sure don’t mention the road conditions that could wreck your suspension. This review covers all of it.

Quick Facts

The 2.6 Google rating across 59 reviews is just one piece. Yelp is harsher at 2.0 with 12 reviews. ApartmentRatings lands at 2.5 across 65. Pull reviews from every platform and the picture is clear: residents split hard. On one side, people grateful for the affordability and spacious layouts. On the other, people dealing with pest issues, A/C outages, mold, and a revolving door of management.

Best For

You need affordable housing with rent caps in East Austin. Eagles Landing is a LIHTC property, which means rents are capped based on Area Median Income. If you qualify under 60% AMI, your rent runs about 30% less than what apartments nearby charge. That gap between $949 here and $1,400+ at places nearby adds up to thousands by the end of your lease.

You’re a Section 8 voucher holder looking for options in 78724. LIHTC properties have to take Housing Choice Vouchers. That’s not a “we’ll consider it” situation — it’s a legal requirement. If you’ve been turned away at regular apartments, Eagles Landing has to work with your voucher.

The upfront costs can be very low. The most recent special I saw listed waived application fee, admin fee, and deposit, plus up to one month free rent on upstairs units. If that’s still running when you apply, what you pay upfront to move in is close to nothing. But specials change fast at this property, so check what they’re actually offering before you count on it.

You have pets and need affordable pet rent. At $20/month for one dog and $10/month for a second, the pet rent here is low. Dogs can’t be over 60 pounds full grown, and these breeds are banned: pit bulls, rottweilers, akitas, dobermans, chows, German shepherds, and Australian shepherds. Cats can’t be over 49 pounds, and they come with a $150 fee and $300 deposit.

Skip If

You need reliable air conditioning in a Texas summer. The biggest red flag in the reviews is A/C going out. One recent reviewer said they went without a working A/C for nearly 20 days during summer. In a city where July temperatures regularly hit 105°F, that’s not an inconvenience. It’s a health issue.

Your car can’t handle bad roads. Reviewers keep complaining about the interior roads and parking areas. One put it bluntly: “You could possibly tear your car up. You need a truck to safely get around the property.” If you drive a sedan that sits low, you might end up paying for alignment or tire damage.

You expect responsive, personalized management. Eight of the Google reviews mention management problems. And how management responds is telling: almost every reply uses identical language (“we take our reviews very seriously,” “we think you are 5-stars too”). That tells you the responses are for show, not for actually fixing things.

You can’t tour in person before signing. There’s a gap between what they show you on the tour and what you actually get when you move in. One resident got shown a model unit that looked nothing like the actual apartment they moved into, with stained carpets and pest issues. If you’re relocating from out of state, this isn’t the property to sign sight-unseen.

Ready to See If Eagles Landing Fits Your Situation?

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Location

What’s Actually Nearby

Eagles Landing sits on Decker Lane in Northeast Austin’s 78724 zip code, part of the East Austin apartment market. You’ll need a car for almost everything out here.

Closest grocery is an H-E-B about 3 miles southwest on Ed Bluestein Boulevard. There’s a Family Dollar and a few quick food spots within a mile or two along Decker Lane and Highway 290. But if you want a proper grocery run, you’re driving.

Walter E. Long Metropolitan Park and its lake are about 3 miles north, roughly a 6-minute drive. Underrated park. Good fishing, trails, picnic areas. The property borders the Austin Colony neighborhood and falls in the Manor ISD zone, so kids would attend Manor schools.

The 183 toll road connects from nearby Ed Bluestein, and Highway 290 East runs just south of the property. The Tesla Gigafactory and Samsung semiconductor plant are both within about 10–15 minutes, which is a big reason more people are looking at this part of town.

Commute Math

The downtown commute is the painful one. Ed Bluestein to I-35 backs up during rush hour, and you’re looking at 35–45 minutes on a bad day. If you work at Tesla or Samsung, this location actually makes a lot of sense. Those drives stay under 20 minutes even in traffic. If you work from home, our blog covers which Austin areas have the best internet and coworking setups for remote workers.

The Neighborhood Reality

Decker Lane in 78724 has a bit of everything: some commercial, some residential, some open land. The Tesla and Samsung plants nearby have brought more development, but it’s still largely rural.

It’s quiet. But it’s not close to the food, nightlife, and retail that central Austin offers. If you want walkable urban living, this isn’t it. If you want space, lower rents, and a short drive to the manufacturing jobs on the east side, the location works.

Capital Metro bus Route 339 runs along parts of Decker Lane, but service is limited. Plan on driving.

Pricing and True Cost

Floor Plans

These prices come from Apartments.com as of August 2026. I’ve seen earlier listings for the 1BR closer to $1,300, so rents have come down. Call the leasing office to confirm what’s current because these numbers move.

Net Effective Rent Calculation

The current special gives you a different deal depending on whether your unit is upstairs or downstairs:

Upstairs 1BR at $949/month with 1 month free (12-month lease):

• Daily multiplier: (365 – 30) ÷ 365 = 0.9178
• Net effective: $949 × 0.9178 = $871/month
• Monthly savings: $78/month
• Annual savings: $949

Downstairs 1BR at $949/month with 2 weeks free (12-month lease):

• Daily multiplier: (365 – 14) ÷ 365 = 0.9616
• Net effective: $949 × 0.9616 = $913/month
• Monthly savings: $36/month
• Annual savings: $437

If you have a choice, the upstairs unit saves you $512 more over a year. That’s worth climbing stairs.

Fee Breakdown: Required Fees

Fee Breakdown: Optional Fees

True Monthly Cost Scenario

A renter in an upstairs 1BR with one dog:

• Base rent: $949
• Dog rent: $20
• True monthly cost: $969
• With net effective rent (1 month free): $891/month effective

Compare that to 1BR apartments nearby that usually go for $1,400–$1,600+ without rent caps. At $949 before the free month kicks in, the pricing here is hard to argue with. For a deeper look at how Austin apartment costs really break down, check out our guide to hidden renting costs in Austin.

Want to Compare This Property’s True Cost to Nearby Options?

I track pricing at every LIHTC property in East Austin. I can show you how Eagles Landing’s real costs stack up against other affordable places in 78724 and nearby.

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Screening Criteria

Eagles Landing is a LIHTC property with rent and income caps, so screening works differently here than at a standard apartment. The biggest difference: there are income CAPS, not just income minimums. You can actually make too much money to qualify.

Income Restrictions (60% AMI)

Because it’s a 60% AMI property, Eagles Landing has maximum income limits based on your household size. You have to earn LESS than the cap to qualify. These caps get updated every year by HUD based on what people earn in the Austin area.

Here’s what I tell clients about income-restricted screening: The income check is more involved than at a regular apartment. You’ll need to document ALL sources of household income, and everyone living there has to qualify together. Self-employed renters should have their tax returns ready because LIHTC properties ask for more paperwork than a regular apartment would.

What Gets You Denied

Here’s what will get you denied based on how LIHTC screening usually works:

• Household income EXCEEDING the AMI cap for your household size
• Fake or doctored income documents (LIHTC properties get audited, and they take this very seriously)
• Active property debt to a previous landlord (this is true everywhere, not just here)
• Criminal background (they have a rental criteria sheet on their website, but the specifics aren’t posted anywhere online. Ask the leasing office for their written criteria before you apply.)

Credit Expectations

Eagles Landing doesn’t publish a credit minimum anywhere I can find online. LIHTC properties in this price range are usually more flexible on credit than standard apartments. A lot of their renters are people putting their finances back together, so the bar is lower. If you’re dealing with credit or rental history issues, check out our second chance apartments guide to see what scores work at different types of properties.

But credit still matters. If your score is below 550, check with the leasing office to find out what number they’re looking for before applying.

Application Process

1. Contact the leasing office at (888) 220-5385 or visit in person
2. Fill out the application and bring income documents for everyone who’ll be on the lease
3. Income check and background screening (LIHTC properties check everything more carefully)
4. Approval decision (the income check at a LIHTC property can take longer than at a regular apartment. Plan on a few business days.)

Here’s what separates working with a locator from applying on your own: I can tell you whether your income is under the AMI caps and whether your credit and rental history are likely to pass before you go through the whole process. If Eagles Landing looks tight for your situation, I know which income-restricted places nearby have looser rules.

Resident Reviews Decoded

Review Pattern Analysis

What People Like

The positive reviews across sites come back to two things: spacious units and affordable rent. Rafael B. on Google called the apartments “very spacious” with “plenty of room for the children to play.” Michelle and Yessenia (leasing staff) keep getting mentioned by name. David W. on Yelp gave Yesenia Giron a shoutout. And Cassandra J., also on Yelp, said the renovated units “look incredible” with new finishes.

On ApartmentRatings, reviewers mention the large kitchens, big closets, and square footage you get for the price. The BreakOut kids program gets good reviews from parents there too.

When residents are happy here, it’s because the math works. More space for less money.

What People Don’t Like

The negative reviews tell the same story no matter which site you read. Five complaints keep coming up:

Pest issues. This is the complaint I didn’t see coming from Google alone. Across ApartmentRatings and Yelp, roaches show up in at least 6 reviews, and bed bugs show up in at least 2. One ApartmentRatings reviewer found roach droppings in the kitchen cabinets the day they got the keys. Another reported bed bugs that spread between units through the walls.

A Yelp reviewer called it “roach infested.” In a building this size, you can’t just spray one unit and expect results. The reviews say pest control isn’t keeping up.

Maintenance response times. The worst recent review on Google is about going nearly 20 days without air conditioning during summer. ApartmentRatings reviewers talk about waiting 2+ weeks for maintenance, and several say the repairs are just quick patches that don’t hold. On HelloSection8, a reviewer said there was mold throughout the apartment, water leaking from lights and the A/C unit, and nobody coming to fix it.

Management turnover. This is the thread that ties everything together. Multiple ApartmentRatings reviewers mention 4 to 8 different managers while they lived there. One wrote that “every time they changed managers it started again,” talking about getting billed for rent they’d already paid. High management turnover explains a lot: the template Google responses, lost paperwork, rules that seem to change depending on who’s working the office that day.

Trash overflow. ApartmentRatings reviewers point out there’s only one dumpster for all 240 apartments. On Google, Yelp, and ApartmentRatings, you’ll find reviews describing trash piling up at the entrance for days at a time. One called it “so embarrassing to even have guests.”

Towing enforcement. Six Google reviews mention car issues. One reviewer got towed because their car wasn’t registered on an app nobody told them about. The towing here seems aggressive, and residents feel blindsided.

Management communication. When you read the management responses to negative Google reviews, you see it right away. Nearly every response uses identical phrasing. Positive reviews get “we think you are 5-stars too!” and negative reviews get “we take our reviews very seriously.” The identical responses tell you nobody’s actually reading the complaints and doing anything about them.

The Review Split

Here’s the full picture across every platform I checked:

Reviews cluster at the extremes here. Lots of 5-stars from residents who love the affordability, the spacious layouts, and specific staff members. Lots of 1-stars from residents dealing with pests, mold, unresolved maintenance, and management turnover. Not much in between.

Yelp’s 2.0 is the harshest rating of any platform. And the BBB’s D- with unanswered complaints says something too.

The Uncomfortable Truth

No listing site will write this section. I’m not trying to kill the deal. I want you to know what you’re signing up for.

Truth #1: The Roads Inside the Property Can Damage Your Car

This isn’t an exaggeration. Resident Ruth B. wrote that “you need a truck to safely get around the property” because the interior roads are so rough. A second reviewer said the same thing. If the roads inside the property are that bad, it tells you where maintenance money isn’t going. If you drive a car with low clearance, you could end up paying for alignment or tire damage.

Truth #2: Roaches and Bed Bugs Are a Pattern, Not a One-Off

Google reviews don’t tell this story on their own. But go read ApartmentRatings, Yelp, and HelloSection8. Roach complaints show up in at least 6 reviews. Bed bugs in at least 2. One reviewer found roach droppings in the kitchen cabinets on their first day. Another reported bed bugs traveling between units through the walls.

In a 240-unit building from 2004, you can’t just spray one apartment and call it done. The reviews say pest control isn’t keeping up. Ask the leasing office how often they spray and what they do between tenants before you sign.

Truth #3: The Management Has Turned Over Repeatedly

Multiple ApartmentRatings reviewers mention anywhere from 4 to 8 different managers during their time at Eagles Landing. Think about that. Four to eight.

One reviewer said every time a new manager started, billing errors came back because the old records didn’t carry over. High turnover at the top explains a lot: the template Google responses, lost paperwork, rules that seem to change depending on who’s working the office that day, and surprise fees all come back to this.

The BBB listing has NuRock Management listed under a different name, and the property website now shows Allied Orion Group. If there was a management company change on top of individual manager turnover, that’s a lot of instability for one property.

Truth #4: The Special You See Online May Not Be the Special You Get

One reviewer said the special changed between when they applied and when they signed the lease. They were quoted 2 months free when they applied. By the time they moved in, it had dropped to 1 month free. That’s a serious concern. If you’re choosing Eagles Landing because of the deal they’re advertising, get every detail of the special in writing before you sign anything. Ask for it on the lease document itself, not just a verbal promise.

Truth #5: A/C Failures in an Austin Summer Are Not Minor

Twenty days without air conditioning in July. Let that sink in.

Texas summers hit 100°F. If heat is dangerous for you, if you have small kids, or if older family members are living with you, that should worry you. One A/C review could be a fluke. But when it matches all the other maintenance complaints, it points to a real problem with how quickly things get fixed around here.

Ready to Move Forward, or Want to See Alternatives?

If Eagles Landing works for your income and situation, I can walk you through the application. If these uncomfortable truths are dealbreakers, I know other places in East Austin that don’t have these problems.

Let’s figure out your best option

FAQ

Is Eagles Landing an income-restricted property?

Yes. Eagles Landing is a LIHTC (Low-Income Housing Tax Credit) property with 60% AMI income limits. Your household income has to come in under the cap for your household size. Call the leasing office for current numbers.

Does Eagles Landing accept Section 8 vouchers?

Yes. As a LIHTC property, Eagles Landing is required to accept Housing Choice Vouchers. Call (888) 220-5385 to check what’s open and how the voucher process works there.

What school district serves Eagles Landing?

Eagles Landing is in the Manor Independent School District. The property is in the 78724 zip code on Austin’s northeast side.

Are pets allowed at Eagles Landing?

Yes, up to 2 pets per apartment. Dog rent is $20/month for the first and $10/month for the second. Dogs can’t be over 60 pounds full grown. Banned breeds: pit bulls, rottweilers, akitas, dobermans, chows, German shepherds, and Australian shepherds. Cats are allowed with a $150 fee and $300 deposit.

What’s the current special at Eagles Landing?

The most recent special I’ve seen includes waived deposit, waived application fee, and waived admin fee. Upstairs units get 1 month free rent. Downstairs units get 2 weeks free rent. But specials here change, so call the leasing office and get the current deal in writing before you apply.

Who manages Eagles Landing?

Allied Orion Group currently manages the property. The BBB listing also references NuRock Management Inc. as an alternate business name, which may mean the management changed hands at some point.

Is Eagles Landing near Tesla or Samsung?

Yes. The Tesla Gigafactory is about 10 minutes away, and Samsung Austin Semiconductor is roughly 15 minutes. If you work at either one, this location makes a lot of sense.

Does Eagles Landing have in-unit washer and dryer?

No. The units have washer/dryer hookups but no machines included. You’ll need to bring your own.

What’s the Google rating for Eagles Landing?

2.6 stars across 59 Google reviews. The Birdeye aggregate across multiple platforms shows 2.5 across 82 reviews. Reviews split sharply between 5-star and 1-star with little in between.

The Bottom Line

Eagles Landing solves a specific math problem: rent starting at $949 with income caps that keep it well below market, spacious floor plans (835–1,227 sq ft), and a current special that cuts your first year’s costs even further. For the right renter, those numbers are hard to beat in the 78724 zip code.

But the 2.6 Google rating exists for real reasons. A/C failures during Austin summers, poor road conditions, aggressive towing, pest problems, and management that responds to criticism with templates instead of solutions — those aren’t invented problems. They’re patterns across dozens of reviews on every platform I checked.

Eagles Landing makes sense if:

• You qualify under 60% AMI and need rent-capped housing in Northeast Austin
• You have a Section 8 voucher and need a property that’s required to accept it
• You work at Tesla, Samsung, or another employer along the 290/130 corridor
• The current special is still running and your upfront costs are low
• You can tour in person and confirm your specific unit’s condition before signing

Eagles Landing doesn’t make sense if:

• You need reliable A/C maintenance during summer months
• Your vehicle can’t handle rough interior roads
• You need management that actually deals with your specific issue
• You’re signing sight-unseen from out of state
• You have options at other LIHTC communities with better track records

Here’s my honest take: the value is real if you qualify, but go in with open eyes. Tour your specific unit, not a model. Get the special in writing on the lease. And know that slow maintenance has been a complaint for years, not just recently.

Need Help?

If you want to work with me: I can check whether your household income is under the AMI caps, compare Eagles Landing against other LIHTC properties in 78724 and nearby, and help you avoid wasted applications. My service is free. The apartment community pays a referral fee from their marketing budget, and your rent is identical whether you use a locator or not.

If you want to go it alone: Call Eagles Landing directly at (888) 220-5385 or visit the leasing office at 8000 Decker Ln, Austin, TX 78724. Office hours are Monday–Friday 8:30am–5:30pm (Wednesday until 7pm), Saturday 10am–2pm, closed Sunday. Just tell them “Ross Quade from Austin Apartment Team” referred you on your tour and application. Text me at 512-360-0852 when you apply so I can make sure everything’s on track.