Broadstone East End Apartments Austin Review: 10 Weeks Free, But Read the Security Reviews First

Broadstone East End keeps popping up in my searches for newer East Austin apartments with aggressive specials. And the math looks great on paper. Ten weeks free on a 12-month lease drops a $1,462 one bedroom down to about $1,162 net effective. That’s Class A pricing at Class B rates. I track Austin rental pricing across 1,000+ properties daily, and that kind of gap between sticker price and net effective is hard to ignore.

But here’s what the listing sites won’t tell you: 23 of 156 Google reviewers specifically mention security problems. That’s not a one-off complaint. That’s a pattern. Car burglaries inside the gated garage. Packages stolen from hallways. A gate system that residents say stays broken more than it works. The photos look sharp. The finishes are legitimately nice. But the gap between how this property markets itself and what residents actually experience after moving in? That’s worth understanding before you apply.

Quick Facts: Broadstone East End at a Glance

That 4.1 Google rating looks decent on its own. But scroll through the reviews and a clear split emerges. Touring reviews (people who visited but never moved in) run almost universally positive. Resident reviews from actual tenants tell a more complicated story. I’ll break that down in the reviews section below.

Best For

You want new construction near downtown without downtown prices. Broadstone East End was built in 2022. Quartz counters, vinyl plank flooring, stainless appliances, 10-foot ceilings. These are finishes you’d see in a $2,200+ downtown one bedroom. With the current special, you can get a one bedroom here starting around $1,162 net effective. That’s $500-800/month less than comparable finishes downtown. If you’re looking at the East Austin apartment market, this property consistently comes up as one of the better value plays.

You have a large dog. The 175 lb weight limit is generous. Most Austin apartments cap at 50 to 75 pounds. If you’ve got a Great Dane, a mastiff, or any breed that tips past 100 pounds, your options in Austin shrink fast. Two pets allowed here, too. That said, breed restrictions do apply: Pitbulls, Rottweilers, Chows, Akitas, Wolf-Hybrids, Alaskan Malamutes, Presa Canarios, and Dobermans are restricted. The nearby trails and dog park help make this work for active dog owners.

You drive an EV. The property has EV charging stations on multiple levels of the parking garage. Most 2022 builds didn’t include this. Fair warning: as of recent reviews, only about half of the 12 chargers were actually working. Ask about current working charger count when you tour.

You work remotely and want coworking space. The coworking area and business center get good reviews from residents. If your home office is your daily reality, having a separate workspace downstairs matters.

Skip If

Security is a top priority. This is the biggest flag I found. Package theft, vehicles broken into, bike theft, and a gate that stays broken keep coming up across Google, ModernMsg, and ForRent reviews. One resident reported having their car stolen from the gated garage. Another had their bike stolen twice with no management response. If you receive frequent deliveries or park a vehicle you’re protective of, this pattern should give you serious pause.

You expect walkable grocery and dining. Walk Score is 26 out of 100. That’s car dependent by any measure. The closest H-E-B is about 1.5 miles away. There are trails and parks nearby, but daily errands require driving. If walkability matters to you, look at options in downtown Austin or the 78702 zip code.

You want consistent management. I noticed a lot of staff turnover in the reviews since the property opened. The leasing team names change every few months: Jessika, DeAndre, Sam, Briana, Natalie, Valerie. All praised individually. But the rotating names tell a story. Turnover means institutional memory disappears. Your maintenance request history, your lease terms, the verbal agreements you made when you signed: those can get lost when the person you dealt with no longer works there.

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Location Deep Dive

What’s Actually Nearby

Broadstone East End sits at 5400 Jain Lane in the Johnston Terrace pocket of East Austin, 78721. This is east of Airport Boulevard, south of E. 7th Street. The property backs up to the Boggy Creek Greenbelt trail system, which is the genuine outdoor highlight here. You can walk or bike directly onto the trails from the property.

For groceries, you’re looking at a drive. The closest H-E-B is about 1.5 miles away. White Mountain Foods is 1.2 miles if you need something quick. There are food options within a mile along E. 7th Street and Airport Boulevard, but this isn’t a walkable food scene.

Schools nearby: Eastside Memorial High School (0.5 miles), Ortega Elementary (0.5 miles), International High School (0.5 miles), and Austin Community College’s Eastview Campus (1.7 miles).

The Commute Math

Route notes: You’ll mostly use Airport Blvd to MLK or E. 7th to get downtown. I-35 access is about 1.5 miles west, but I-35 is I-35. The northbound commute toward the Domain or Apple gets ugly during rush hour. If you’re commuting to a tech employer north of 183, expect 45+ minutes during peak times. The airport access is a genuine plus. Under 20 minutes off-peak with a straight shot down 183.

Neighborhood Vibe

This pocket of East Austin is quiet and green, not the lively East 6th Street scene that most people picture when they hear “East Austin.” Boggy Creek Greenbelt trails are right there. The area has a mix of new apartment construction sitting next to older residential homes.

The honest truth: it’s not walkable for daily life. The trails are great for recreation, but you need a car for everything else. If “East Austin vibe” means bars and live music to you, that’s a 5 to 10 minute drive west. What you get instead is relative quiet and green space.

Pricing and True Cost

Floor Plans and Current Pricing

*Net effective with 2.5 months free on 12-month lease (verified June 2026)

Note from Greystar: “Pricing shown does not reflect the total monthly leasing price.” That means mandatory monthly fees get added on top. I’ll break those down below.

Net Effective Rent Calculation

I’ll use the A floor plan (1BR/1BA, 580 sq ft) at $1,462 as the example since it’s the lowest available one bedroom.

Current special: 2.5 months free on a 12-month lease.

Using the daily multiplier method:

• Lease term: 365 days
• Free rent: 75 days (2.5 months × 30 days)
• Daily multiplier: (365 – 75) ÷ 365 = 0.7945
• Base rent: $1,462
• Net effective: $1,462 × 0.7945 = $1,162/month
• Monthly savings: $1,462 – $1,162 = $300/month

Over the full 12-month lease, that’s $3,600 in total savings. Real money.

But here’s what you need to remember: that $1,162 is the first year number. When renewal comes around, the special disappears and you’re back at whatever the market rate is at that time. Greystar doesn’t publish renewal increase caps, so ask about this directly.

All the Fees

This is where Broadstone East End gets expensive in ways the listing price doesn’t show. I pulled the full mandatory fee schedule that Greystar files with listing sites. Here’s every required monthly charge:

Required monthly fees (everyone pays these):

One-time fees:

Optional/conditional fees:

What the property covers: Water is included in rent, though the submeter admin fee is still charged. You pay electricity and internet separately.

That $125 application fee stands out. Most Austin apartments charge $50 to $75. And those mandatory monthly fees totaling $107+ are higher than most Class A properties in Austin. Even a resident who gave five stars said the base rent looks reasonable but the fees stack up fast. Those fees are the reason Greystar’s own note says base rent “does not reflect the total monthly leasing price.”

True Monthly Cost Example

Here’s what a realistic month actually looks like for a one bedroom renter with one dog:

That’s $177/month in fees on top of rent. Over a 12-month lease, you’re paying $2,124 in fees alone.

Move-in costs:

• Application fee: $125
• Admin fee: $200
• Pet deposit: $250-$650
• Pet fee (not returned): $400
• Security deposit: Varies by screening
• Estimated move-in total: $975-$1,375+ (before first month’s rent)

Specials change. What’s listed above was accurate as of June 2026, but I talk to leasing teams regularly and offers shift. The 10 weeks free deal has been running for a while, which tells you something about occupancy levels here.

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Screening Criteria

Broadstone East End doesn’t publish specific credit score minimums on their website. That’s common with Greystar properties. Here’s what I know from working with Greystar communities across Austin.

Income Requirement

Income requirement: 3x gross monthly rent, before taxes. Here’s what that looks like:

If you’re using net effective rent for qualification, ask the leasing office directly. Some Greystar properties qualify based on base rent, others on net effective. This matters a lot if your income is borderline.

Credit Expectations

I pulled Greystar’s published qualifying criteria for similar Broadstone communities and compared it to what I’ve seen across their Austin portfolio:

620+ credit: Smooth approval at standard deposit. This is the comfort zone.

580-619 credit: Approval is possible, but expect an additional security deposit up to one month’s rent. Bankruptcy or below average credit triggers the higher deposit.

Below 580 credit: Approval gets difficult. You may need a third-party guarantee or co-signer. If your credit is in this range, I can help you identify which communities in your budget are more flexible.

Medical collections note: Medical collections are not counted against applicants at Broadstone properties. That’s a real benefit if medical debt is dragging your score down.

What Gets You Denied

Let me be direct about what typically triggers automatic denial at Greystar properties:

• Violent felonies or sex offenses requiring registration: automatic denial
• Other felony offenses with less than 5 years since discharge of sentence
• Active property debt owed to a previous landlord
• Insufficient or unverifiable income documentation
• Failed identity verification
• Providing false information on the application

The Application Process

1. Apply online through the Broadstone East End website ($125 per applicant, non-refundable)
2. Screening runs through Greystar’s standard screening service (credit, criminal, rental history)
3. Decision typically within 1-3 business days
4. Lease signing and move-in coordination with the leasing office

Why Pre-Screening Matters Here

Here’s what separates working with a locator from applying blind: I can tell you whether you’re likely to qualify before you spend $125 finding out. If Broadstone East End’s screening looks tight for your situation, I know which nearby East Austin properties have more flexibility. And which ones will definitely deny you. That $125 application fee is too steep to gamble with.

Resident Reviews Decoded

I read through 156 Google reviews, 132 ModernMsg reviews, and checked ApartmentRatings to find the patterns. Individual complaints aren’t that useful. Repeated themes are.

Review Pattern Analysis

What Residents Consistently Praise

Leasing staff get praised across most positive reviews. Names that come up repeatedly: Natalie (current manager), Valerie, Sam Auton, Briana, DeAndre, and Jessika. Property stays clean and well maintained. Pool, gym, and common spaces come up a lot as highlights. Dog owners and runners like the adjacent trails. Christian and Jesse in maintenance are fast and get called out by name for good work.

What Residents Consistently Criticize

Security is the dominant complaint. The pattern is clear and it’s getting worse over time. Vehicles broken into inside the gated parking garage, bikes stolen from locked storage, packages stolen from hallways (the property uses Fetch instead of package lockers), and one resident had their car stolen entirely. The access gate stays broken for extended periods, making the “gated community” claim functionally meaningless on many nights.

One resident with 5 likes on their review wrote about waking up to gunshots across the street and having guns pulled at 3 AM outside their apartment. Another 15-month resident with 4 likes documented stolen bikes, vehicle burglaries, and unhelpful management response to safety concerns. These aren’t isolated complaints. They’re patterns backed up by multiple residents saying the same things independently.

Thin walls come up on both Google and ForRent independently. One resident on ForRent talked about hearing full conversations from adjacent apartments. A neighbor’s guitar playing went unresolved by management for nearly a year. Another resident said they could hear doors, cupboards, and dog barking as if the sounds were in their own unit. For a 2022 build, the sound insulation keeps coming up as worse than you’d expect.

Pricing transparency is another concern. Two residents experienced what amounts to bait and switch: showing up for a confirmed appointment at one price point, then being told that unit isn’t available and offered a higher-priced unit instead.

How Management Responds

Management responds to virtually every review. Positive responses lean on template language (“Beyond Expectations” appears verbatim in dozens). Negative responses redirect to phone or email rather than addressing specifics. When Natalie responds directly, the tone is more personalized. But the overall pattern looks more like reputation management than problem solving.

The Uncomfortable Truth

No listing site will write this section. I’m not trying to kill the deal. I just want you to know exactly what you’re signing up for.

The Security Problem Isn’t Getting Fixed

Twenty-three Google reviewers mention security. The gate system has been called out as broken or ineffective going back over a year. Management responses acknowledge the issue every time and say they’re “working with vendors.” But the complaints keep coming in newer reviews. If the gate has been a problem for 12+ months and it’s still a problem, that tells you something about either the priority level or the complexity of fixing it. Either way, don’t expect this to be resolved by the time you move in.

Your “Gated Parking Garage” May Not Protect Your Car

Car break-ins have happened inside the gated garage, and one resident had their vehicle stolen entirely. When the gate doesn’t close properly (which, again, is a recurring theme), the garage becomes open access. If you’re parking a vehicle you care about, understand that the garage door isn’t a reliable security layer right now.

First Year Math Is Great. Renewal Math Is Unknown.

The 10 weeks free saves you roughly $300/month on a one bedroom. That’s real. But when renewal rolls around, that special disappears. You’re negotiating from the full base rent with no guarantee of what the increase will be. One former resident said the referral incentive program wasn’t honored as promised. Greystar runs thousands of units nationwide. Renewal increases follow corporate guidelines, not your property manager’s call. And verified residents on Apartments.com call out rent increases and unexpected fees as a recurring frustration here.

A 2022 Build With Building-Wide Plumbing Problems

One resident documented a building-wide plumbing failure that left them without hot water and with extremely weak water pressure for over 10 days, spanning Christmas. For a building only a few years old, that’s a serious question about construction quality. No rent credit was offered for 10+ days without basic services. Separately, a Google reviewer alleged rodent issues in the walls. Management disputed that claim, but it’s on the record.

Half the EV Chargers Don’t Work

The property advertises EV charging stations on multiple garage levels. The reality: one resident reported that 4 of the 12 chargers had been broken for 6 months. Two more broke after that. Half the chargers offline, no apparent urgency to fix them. If you’re choosing this property for the EV infrastructure, count the working chargers yourself on your tour day.

Ready to move forward, or want to explore alternatives?

You’ve seen the full picture now. If Broadstone East End still fits what you’re looking for, I can help you apply with confidence. If the security concerns are a dealbreaker, I’ll point you toward similar properties in East Austin that might work better.

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FAQ

Does Broadstone East End allow pets?

Yes. Two pets max with a 175 lb weight limit per pet. Expect a $250-$650 refundable deposit, $400 non-refundable fee, and $25/month pet rent per pet. Breed restrictions apply: Pitbulls, Rottweilers, Chows, Akitas, Wolf-Hybrids, Alaskan Malamutes, Presa Canarios, and Dobermans are restricted.

What credit score do I need for Broadstone East End?

No published minimum. Greystar uses credit reports as part of screening. Below average credit or previous bankruptcy requires an additional security deposit up to one month’s rent. Medical collections are not counted against applicants.

What utilities are included at Broadstone East End?

Water is included. You pay for electricity and internet. Budget around $80-$150/month for electricity depending on unit size and season.

How much is the security deposit?

It varies by screening results. If your credit is below average or you have rental history issues, expect an additional deposit up to one month’s rent on top of the base amount.

What move-in specials does Broadstone East End offer?

Currently offering 10 weeks free on a 12-month lease. On a $1,462 one bedroom, that drops your net effective rent to about $1,162/month.

Is Broadstone East End safe?

Reviews show a clear pattern of security concerns: car break-ins, package theft, bike theft, and a frequently broken access gate. Read the Uncomfortable Truth section above for the full breakdown.

What is parking like at Broadstone East End?

Surface lot parking is included. Garage spaces are $100/month and reserved spaces are $100/month. The garage gate malfunctions regularly, which means non-residents can get in.

When was Broadstone East End built?

2022. Units feature quartz countertops, vinyl plank flooring in living areas (carpeted bedrooms), stainless steel appliances, and 10-foot ceilings. Washer/dryer varies by floor plan: some units have full size machines included, others have hookups only. Confirm which type your unit has before signing.

What are the biggest complaints about Broadstone East End?

Security (package theft, vehicle burglaries, broken gate), management turnover, thin walls/noise transmission, and pricing transparency. The security theme dominates negative reviews by a wide margin.

The Bottom Line: Is Broadstone East End Worth It?

First year math works. A 2022 build with Class A finishes, a generous pet policy, EV chargers, coworking space, and direct trail access at $1,162 net effective for a one bedroom is a strong deal in this market. Amenities are real. Finishes are legitimately nicer than what most newer builds offer.

But the trade-off is equally real. The security situation has been a problem for over a year and hasn’t gotten better. If you move in expecting a secure, gated community, the gap between expectation and reality will frustrate you.

This property makes sense if:

• You drive to work and don’t need walkability for daily errands
• You want new construction quality at a significant discount through the current special
• You have a large dog that gets turned away at most Austin apartments
• You’re comfortable taking personal responsibility for package management and vehicle security

This property doesn’t make sense if:

• Security and a functioning gate system are non-negotiable for you
• You receive frequent package deliveries and need reliable package infrastructure
• You expect consistent management contacts who remember your name and situation
• Walkability to dining and groceries matters for your daily routine

Here’s my honest take: Broadstone East End is a property where the product (the actual apartment) outperforms the operations (security, package management, consistency). If you can live with the operational gaps, the apartment itself and the first year pricing are genuinely good. If those operational gaps would keep you up at night, there are other options in East Austin worth considering.

If you want help figuring out whether Broadstone East End fits your situation, or if you’d rather see similar properties without the security concerns, fill out the form above and I’ll text you within a few hours.

Need Help?

You’ve got everything to evaluate Broadstone East End on your own. But if you want help:

Fill out the form above and I’ll text you to answer questions, check your application situation, share current specials, and coordinate next steps. You’ll talk to me directly, not an AI phone system. My service is completely free. Apartment communities pay me from their marketing budgets, so your rent is the same whether you use a locator or apply on your own.

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